The review and consequent suspension of In Touch Games Limited's operating licenses follows concerns from the Gambling Commission that the activities may have been carried out unlawfully by the operator, or not in accordance with the terms of the licence, and suspicions that the licensee may not be suitable to carry out the authorized activities.

“It is suspected that the operator has not complied with the license conditions relating to money laundering, fair and transparent terms and practices and reporting of key events”, for this, in accordance with article 118, paragraph 2, of the law, the Commission has decided to suspend the aforementioned operating license.

“We made it clear to the operator that during the suspension we expect it to focus on treating consumers fairly and keeping them fully informed of any developments affecting them.

The suspension does not prevent the operator from allowing consumers to access their accounts and withdraw funds. In Touch Games Limited – operating bonusboss.co.uk, cashmo.co.uk, casino.mfortune.co.uk, casino2020.co.uk, drslot.co.uk, jammymonkey.com, mfortune.co.uk, mrspin .co.uk, pocketwin.co.uk and slotfactory.com – can be contacted via their websites.”

A Betting and Gaming Council (BGC) spokesperson said: “Following the suspension of the operating license by the Gambling Commission, in line with our strict rules, we are immediately suspending In Touch Games Ltd's membership of the BGC while the details of the case are being investigated. As the standards body representing the regulated industry, our top priority is to ensure that the interests of In Touch Games Ltd's customers are protected."

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