“ADM in its role of regulating the gaming sector has always had as its priority the prevention and fight against pathological gambling. This is not from today, but for many years. The objective is to offer safe gaming products through dealers. Proof of this is that many initiatives and regulatory measures have been carried out over time." He said it Elisabeta Poso, director of the Amusement Machines Office of theCustoms agency and monopolies, speaking at the round table “For a truly safe game: behavioral science” as part of the Italian Gaming Expo & Conference underway in Rome.
He later intervened Emmanuel Cangianelli, President of EGP-Fipe Confcommercio: “We are an industry, especially in retail, that has reached maturity. The role of the operators and those in contact with the players is central. We must put the relationship with people back at the centre. It is a path that requires a lot of time to choose the most appropriate measures, but we are convinced that this is the direction to resolve the uncertainties that have existed for at least the last 10 years and to achieve that empowerment of both the players and those who offer this type of entertainment both in the rooms and in non-specialised points".
Finally he spoke Sonia Biondi,Partner, BVA Doxa: “Nudge is a concrete intervention. Not only do we go to an ethnographic level to study behavior, but with nudge we act exactly on behaviors. We help people gamble responsibly."
Below are the full interventions:
